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My Canadian Experience
Report for October to December 2024


My new cleaner came for three hours but ended up only being here for 1 hour when she said she couldn't continue due to poor air quality.  So now trying to find someone else but to date CHAPS haven't found me a replacement.

This month, October, I got my usual 6 monthly inspection of my Furnace by Handy Bros and have to say I was totally pissed off with what I was told.

I actually passed the inspection but was told that I really needed to pay additional monies as some items may fail and the items were not covered in the 10 year warranty.  To me this is unacceptable as I was told that I was totally covered for all parts and labour.

I was told that York were the best furnace company yet apparently some items are prone to failure and those items are not covered in the 10 year warranty. 

In addition I was told if I didn't take up their offer I'd have to pay a $78 fee for them to come back out to do the upgrade.  Blackmail for sure. 

I'll include the two reports they sent to me so you can see for yourself...

Invoice for items needing replacing and upgrading (pdf)

Test Report (pdf)

I would thus not recommend using this company as there is clearly a lack of honesty and transparency.

I was told I'd get a grant of $6,500 for the heat pump and $2,400 for the attic insulation but so far haven't received this and have been told I am not eligible as the dates of my application did not meet the agreed date deadlines. I would point out that I was told I would get the attic insulation grant after the first audit was done.

Guess I have not done my own due diligence on this installation and trusted them to do what was right which was my mistake sad to say. I did get the greener loan for this but would point out that I discovered I had to do a fair amount of work to complete the information they needed.  I was also out of time for this but they decided to let me have the loan which is 0% interest over 10 years.....

Canada Greener Homes Loan – Funding Released 11/29/2024

Hello,

We are pleased to advise that the funds for your Canada Greener Homes loan CGH------ have been released.

The amount of $20,116.03 will be deposited into the bank account on record within 10 days.

If you need any assistance related to your Canada Greener Homes Loan application, please contact us at:

Phone: 1-866-292-9517
Email: questions@cghli.ca

Yours truly,

Intellifi Corporation
Service Provider for the Canada Greener Homes Loan Initiative

I would definitely not recommend Handy Bros and I do now wonder if others have also had issues with them? You often see charitable work as a cheap way to advertise and I do wonder if this is the situation with them after all they do get a great amount of free press publicity for their charitable work. 

So their consultant, Chris Davies and their grant person, Victoria, did not do a good job for me.  I feel it's because the company does not do any due diligence and so in my view they should have picked up on this and phoned me to say that I wasn't eligible for any grants and did I still wish to proceed.  That would have been the honest way to do business. And of course on top of that I was told about the attic grant after the first audit was done so clearly that was just wrong. So either their consultant is a con artist or he needs better training. And the fact that when I last talked to Victoria she said she'd talk to Chris and get back to me which she hasn't done which makes me doubt their honesty. So is this two rogue operatives or are they just badly trained.  Either way the company needs to do something about their standards of honesty and transparency.

I would also note the warranty issues as well as I was told with this system I would never need to worry about any bills for the next ten years and then be asked to fork out another $2,000 odd to cover bits that were not under warranty.  That was what put me over the top with them. And that is why I would not recommend them.

Trying to find some transparency on this I contacted energywerx to see what they had to say and this is what I got back from them...

Hi Alastair,

Sorry I hadn't got back to you yet.

Regarding your inquiry about rebates, Unfortunately I don't have any further information than what David had already shared with you. As I had mentioned to you when I was first at your home, the rebates you're inquiring about were available through the HER+ program which concluded February 5th, my initial visit to your home took place February 22nd, 17 days after the conclusion of the program. Therefore, we were unable to enroll you in this rebate program as it was no longer being offered. You were enrolled in the Greener Homes loan, as that was the only program we were able to offer at the time of your initial evaluation. So in conclusion, the timeline of when your evaluations took place is the reason for not being eligible. I'm sorry I cannot offer you a more positive resolution here but unfortunately there is nothing I can do to assist.

Derek Hick
REA
226-456-0856
derek.hick@energywerx.ca

At no time did anyone actually say that the grants were not available.

Also

Renovation Upgrade Report
March 2024 (pdf) in which grants were mentioned by Derek Hick.

The other company in Chatham is Postma.  So why didn't I at least get a quote from them?  Well in the past I did use them but then one of their engineers visited to inspect my furnace.  He detected a fault so closed it down and said it was now illegal to use it until I had fixed the issue.  Now while I accept this was the right thing to do it was his attitude that put me off.  He smirked at me and left it to me to find a solution.  I didn't like that attitude so decided to use someone else to replace the furnace which I detailed in one of my earlier journal entries which is around 15 years ago now.

And as to declining standards see this next item...

How Tim Hortons Managed To Ruin Its Brand
Have you noticed changes at Tim Hortons? From longer wait times to lower food and coffee quality, something just isn't the same. In this video, we explore the rise and fall of this iconic Canadian coffee chain. We’ll look at the history of Tim Hortons, including its humble beginnings, the introduction of famous items like Timbits, and how corporate mergers with Wendy’s and Burger King impacted the brand. We’ll also dive into the controversies, such as cost-cutting, declining customer service, and changes to traditions like Roll Up the Rim.

In November I got my Covid booster shot and also my flu shot.  Got that done at Shoppers Drugmart on Queen St.

I also noted that the Wednesday Market was closed outside Chatham. Am told the company increased their prices and so the traders decided it wasn't worth taking up space and so it closed.

Also noted a lot of discussion in Chatham about re-purposing the Sears department store to become a new civic center and library.  Seems many people in Chatham are not happy about the expense but the majority of local councilors have voted it through.

Personally I can't wait for the Conservatives to come to power in the elections next year.  Given what Trump in the US is going to do in the USA in his new term as President I think we'll benefit by getting in a new Conservative government in Canada.

I also note that a 100 year old British pensioner, that now lives in Canada tried to see the British Prime Minister to ask him to do right by British overseas pensioners by also increasing their pensions. When any pensioner decides to move to another country it usually means their pension is frozen.  I might add this doesn't apply to the USA as they have an appropriate arrangement with the UK. Anyway she didn't manage to meet with him but did talk to several other MP's while she was there so good on her.

Weather wise it's been very mild in Chatham. Got the first fall of snow... around 2 inches... on the last day of November.

Here is the forecast for first week in December...

Had a wee bump in the parking lot at Shoppers Drugmart so had to report into the police the next day as they document the damage and you have to fill out a report.  The insurance company covers the cost but I think they need to decide who was to blame.  Essentially another car blocked my access to the car park but I decided there was just room to pass.  I got half way past the car when we collided and I suspect the other driver moved and thus we collided.  Just a bit of paint damage so no big deal.  However the other driver said she'd just paid $40,000 for her car so she wanted the paint work repaired. I did note that her windows on her car were so dark you couldn't even see if anyone was in the car. I believe that's illegal in the USA but don't know what the situation is in Canada.

As to my diabetes, I am now taking some short acting insulin again as my A1C went up to 7.4 and so I need this so I can reduce the highs. I am still not experiencing lows so that is good. I did get more comprehensive blood work done and saw a new doctor while Dr. Mhadi is off on pregnancy leave. Was told my kidney function was ok and he decided to let me use the short acting insulin to reduce the highs I've been experiencing. Cholesterol is also fine as is my blood pressure. He gave me another blood work form for January.

Got a phone call from CHAPS saying they'd found me a cleaner, Medina, and she would phone me to arrange a visit on Wednesday. So looking forward to seeing how this works out.

Canada Post is on strike so big backlog on mail and parcels and it's having a major effect on many businesses. Trouble is the Unions want more money but Canada Post are losing over $300 million this year so they need to do something to get them back to profitability.

Why Canada Post and its striking workers can’t reach a deal

Since then they are now back to work as of 19th December.

On 4th December Madina became my new cleaning lady. She tells me she is from Ghana and she has an Instagram page at:
https://www.instagram.com/teacher_ewuraama/

She did a good job on her first visit and she's arranging to come every two weeks on a Wednesday so we'll see if she turns up but I do have my fingers crossed :-)

In fact she came on Saturday at 10.00 am.

Got my smoked back bacon and other products from the Dutch Market. While they closed their Chatham branch they still have their shop in Sarnia.  They thus now allow you to place an order on their web site or you can phone them to place your order.  They deliver each Friday.

Am getting a visit from Postma as they've apparently taken over the service agreement on my water heater from HanyBros. When they came they said it was in excellent shape and in fact he said he'd never seen such a good condition after the 3 years I've had it. So that was nice to hear.

Have been using Instacart quite a bit over the past couple of years. I must confess I didn't realise that they didn't pass on in-store promotions.  For example I ordered from M&M three products and the in-store receipt showed CAD $82.24 whereas Instacart charged me...

Items Subtotal $125.36
Bag Fee $0.05
Tip $12.54
Service Fee $9.67
Service HST $1.26
Total CAD $148.88

I only found this out due to receiving a flyer from M & M in my mail box which made me want to take advantage of a couple of the promotions they featured.

I noted that Elon Musk questioned companies with long terms and conditions and wondered what they were hiding.  So here is the Instacart Terms and Conditions for you to look over in pdf format.

On that basis I am going to do a deal with my cleaning lady for her to pick up and deliver products for me.

So it's been quite a quarter with some expensive decisions which didn't work out for me but that's life and I'll learn from them.

Madina did come back on the 21st at 10.00 am and she told me that they've just moved into a basement apartment.  They share the house with 1 other but were sharing with 5 others in there old accommodation. Both her and her husband are doing care work at the basic level sp are not well paid.  She told me their rent is $1500 a month so they are very tight on money.  I only relate this to show how some families are struggling in Canada under the present Liberal regime.

I note my friend Nola Crewe has been given a new church to look after in Toronto so that's a great promotion for her and you can always follow her on YouTube at:
http://www.electricscotland.org/forum/communities/rev-nola-crewe

So on December 30th I now close this year and look forward to 2025 and hope all my readers have a good year ahead where I hope we'll have a new government in power that can take Canada forward to where it should be in the world.


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